Your equipment warranty

Do I need to register it?

In California, no. California law limits warranties that depend on registration, so both makers we install waive it here: Carrier's 10-year parts warranty applies without registration, and Mitsubishi Electric's warranty statements say California residents need not register.

When we install new equipment, we register it in your name wherever the manufacturer still asks for it, so there's nothing for you to send in. Registering is still worth it either way, because it puts your equipment on record with the manufacturer.

Carrier

• 10-year parts limited warranty on new Carrier equipment, for replacement installations in owner-occupied homes. New construction is not eligible.
• Look it up: Carrier's warranty lookup shows the coverage on your system from its serial number.
• Full terms: carrier.com. More on our Carrier page.

Mitsubishi Electric

• Every product, registered or not: 5 years on parts and 7 years on the compressor.
• Longer coverage: outside California, registering within 90 days earns 10 years on parts and compressor, and 12 years when a Diamond Contractor like us registers it. Ask us what applies to your system.
• Full terms: Mitsubishi Electric's warranty statements. More on our Mitsubishi Electric page.

What a manufacturer's warranty covers

It's the manufacturer's promise, not ours, and it covers parts (and, on Mitsubishi Electric, the compressor). Labor to replace a part under warranty is billed at our normal rates unless your Work Order says otherwise. Our Terms have the details.

To cover labor too, we offer extended plans on new residential installations: Climate Shield Complete on Carrier equipment and JB Warranties on Mitsubishi Electric. Both require yearly maintenance. See the FAQ or ask when we quote your system.

Keep these handy

• The model and serial number, from the label on the indoor and outdoor units
• Your invoice, which shows the installation date
• Your maintenance records, if you have an extended plan

Not sure what you have, or need a part replaced under warranty? Call 805-965-6326 or send us a message.