Hear What Our Customers Say About Crocker Refrigeration Heating and Air
Choosing an HVAC company is about more than finding someone who can fix a system. It is about finding a team you can trust to show up, communicate clearly, and treat your property with care. At Crocker Refrigeration Heating and Air, customer feedback reflects our commitment to honest service, quality workmanship, and dependable comfort. Since 1980, we have helped homeowners and businesses with everything from air conditioning and commercial HVAC to heat pumps and heating systems. We also provide indoor air quality solutions designed to create cleaner, more comfortable indoor spaces. Our team takes pride in earning lasting relationships with customers throughout Santa Barbara, and every review gives us an opportunity to see what matters most to the people we serve.
Service That Makes a Lasting Impression
Our reviews highlight the experiences customers have with our team across a wide range of services. Whether we are repairing an air conditioning system, servicing commercial HVAC equipment, installing or maintaining heat pumps, or addressing heating needs, we focus on dependable results and respectful service. Customers also turn to us for indoor air quality solutions that support a more comfortable environment. From routine maintenance to larger HVAC projects, we work to make every interaction straightforward and worthwhile.
Experience Our Service for Yourself
Ready to see why customers choose Crocker Refrigeration Heating and Air? Call us at (805) 965-6326, email service@crockerair.com, or use our online form to request service and tell us what you need. Our team is ready to help with reliable HVAC solutions for your home or business.
I had a problem with my thermostat and I was trying to install a Google Nest myself and couldn’t. They came right away to the rescue to help me & install. Taught me how to use the app & Nest. Very helpful. Next time I’ll call the pros first. No more DIY
Very professional and knowledgeable team from pre-install thru the final installation. Our new Aircon is working great just as warmer temperatures arrive in Santa Barbara. Very satisfied with the team at Crocker! Thank you!!
I contacted Crocker to finish an ac install on my forced air unit. They responded quickly and were very friendly and knowledgeable. Jim wrote up a quote to complete the work that I asked them to do. The price was very reasonable. I am waiting for the work to be completed they are super busy and have me on the schedule a week or so from now. I contacted them knowing the have a great history of quality service install and repair. I installed a good portion of the devices and needed to get the ac installed I need them to finish the work. Line set install, charge the system, install drain safety equip. , and check the overall operation. Austin and mark showed up to complete the install charge the system and check to make sure everything was operating properly. They both were great they added a catch pan and safety overflow equipment along with running the line sets where I needed them to go. Their attention to detail was amazing. They were both knowledgable and professional they completed the job cleaned up and verified system was in great working order. Thank you to both of them and Crocker refrigeration team . Job well done. I appreciate you all. Thanks again
Had an issue with my air conditioning unit that other companies told me was too old to repair/replace (12 year old unit). Crocker air was able to schedule me the day after I called and had a technician named Chris come out and diagnose the issue. Chris was incredibly knowledgeable and polite. He diagnosed the issue in a few minutes, replaced the part and when the air conditioner still didn’t turn on he was able to quickly diagnose the other issue and resolve it with some cleaning. Chris explained the process all the way through making me feel much more confident in the repair. Great experience, very affordable, and will only be using them from now on for any HVAC issues.
New HVAC heat pump installation after my furnace stopped working. Very satisfied with high quality advice and excellent technicians. Was able to fit into existing closet, and efficiently managed electrical work and plaster repairs. Well worth the price compared to competitors, for a product that should last many years. I appreciated that they explained all the charges and answered my numerous questions.