Reviews

At Crocker Refrigeration Heating & Air we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.


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From 77 reviews
Jack G

I wanted to get my older furnace checked out and my handyman suggested Crocker.

Joe, the technician, showed up right away the morning that I called since he was already in my neighborhood and happened to be finished with another job. His …

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Chad Errick

I had to wait a bit to get the install of a new heating and fresh install of a new A/C, but well worth the wait! From the quoting process to the guys who installed the units, everything was stellar. I can’t recommend them enough.

via Google
Ellwood B

Excellent company! On time, hardworking. Installed furnace and air conditioning unit in two days. would definitely recommend them.

via Google
Hiro T

Thank you so much for your quick service. Pat was great & saved thousands of dollars for us. Hiro & Kay Tsuzuki

Marilyn D

Pat was great! He answered all my questions.

Chris G

Technician was polite and competent and conpleted. A repair quickly

via Facebook
Margaret D

Excellent service!

via Facebook
Laury W

Very helpful, on time. Courteous and polite. Thanks!

via Facebook
Anne T

Pleasant and helpful.

via Google
Heather M

Pat is fabulous! Thank you for saving the day :) I would recommend Crocker Heating and Air above anyone else.

via Google
Emma O

...The service performed was excellant. Thank you so much for sending [him] so quickly. : )

David Christopher James

My wife & I were extremely pleased. Professional salesman and installers.

Thank you Crocker!

David James / Insulate SB

via Facebook
Thomas H

Hellio,

The prognosis wasn't what I was hoping for, but was happy with the service.

Pat did a great job of assessing the situation and helped a great deal in giving me possible solutions.

Very helpful.

Toni S

Thank you! Awesome customer service and your professional was friendly, efficient, and quickly solved the problem, with very fair pricing! Pretty much a perfect experience ! Many thanks, Bryant and I will let friends and neighbors know …

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Cheryl J

Crocker has done many complicated air conditioner repairs for us. Their technicians are extremely knowledgeable and reliable.

via Google
Pauline A

Thank you for your very promp service. Pat did a great job. Hopefully if we get this place sold I can continue your maintenance at our new place.🌻

Pamela G

So professional! Gave me the detailed information I need to keep my system working top notch. If I could give them 10 stars, I would. Thank you for your excellent service.

via Facebook
Yasuko M

Very competent work and went beyond the service call to solve an air-conditioning mystery in the house that several other companies failed to do.

via Google
John Rettie

Cool. Very good service. A broken control wire caused our AC to malfunction. Technician called to let us know he was running 15 minutes late. That was no problem but nice to know.

via Facebook
Eric Greenspan

Great company. Great service. Great.

via Google
Jon Magnani

Very professional staff, quick installation, aggressively priced, easily and quickly scheduled, high quality work. I couldn't be happier with the job Crocker Refrigeration did on my new (old) home. All the old ducting for our forced air …

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Jean Schultz

Crocker was absolutely fabulous when our heater blew up. They negotiated with the heater company to pay for the defective unit. When they came out, they went the extra mile to make sure that we would be safe. There were questions about Co2 …

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Paul Greenberg

Excellent work & great communication. I strongly recommend.

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Scott Huenemeier

Pat is our service tech and he is great every time.

via Google
Hazel B

Most excellent service,Trevor was clean ,prompt and did job in very professional manner. We will always call Crocker in the future and recommend your company to our friends . Hazel Blankenship

Dan W

We found Crocker while searching for local help with our furnace that gave out on a weekend. Very impressed with the communication via the website and email, we had qualified help arrive on Monday. Our system was tested, a couple parts …

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Wendy Kistler

Reliable company!!

via Google
Sherry V

He was on time, and very efficient, and courteous.

Len F

For all the years I have had Crocker and Air servicing our home we have always been extremely happy wit their fabulous service team, their reliability and their professionalism. Thank you for always being there when we need you!

Grace; 450 Lambert Rd Y

Joe was wonderful efficient and we’re quite happy with Crocker heating thank you for responding B live Oaks Ranch

Carla Hoffman

Our fix was minor but the technician was incredibly kind and checked our entire system to make the most of his time. The appointment was made quickly and the service was top notch!

via Google
Kylie Kershaw

Thank you for a thorough inspection of our heating system. We would definitely recommend your services to others!

via Google
John Kinder

YES, I would recommend Crocker for your HVAC needs. They are there when they say and have GREAT pride in their work and pleasing you. They have GREAT integrity!!!

Please, use Crocker for a peace of mind!!!

via Google
Steven P

The fastest and best local provider of heating and A/C repair and installation. We contacted Crocker about our heating system not going on, even though the thermostat indicated it was on. And the fan, which can be activated separately, did…

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Frank B

We've had a good experience with Crocker for over a decade. Quick response and experienced technicians.

We highly recommend.

Jan Kelly

Pat was fantastic and was able to repair the gravity heater in our California cottage built in 1929 so it can continue having quiet heat. We are very happy and will not hesitate to use Crocker on our other properties. Thank you! The only …

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Barbara D

You were fantastic! Professional, efficient and now my heater works like a champ. Thank you.

William H

Another great job done by your professional staff. Trevor Sacco replaced the inducer motor on our heater and

fortunately a new one was in stock. Quick and efficient work! Thank you!

Russell Lombardo

We suffered through so many hot days here in Santa Barbara over the last 20+ years that we finally decided to upgrade our heating-only system to a new HVAC system. We talked with many installers but were impressed with Crocker Refrigeration…

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Miriam P

You guys are awesome!! Will call you when we need central air installed for a quote!👍

Kat McConnell

Crocker is a great outfit to work with – prompt, efficient and reasonably-priced.

via Google
Bill Urbany

Dependable, accountable, good work and locally owned!

via Google
Charles C

Perfect from start to finish.

Kevin McDaniels

Crocker has installed one whole house hvac unit & 2 individual room units for us and we have been very pleased with the work of their installation crew. They show up on time, finish the job quickly and correctly & clean up after themselves …

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Hank Mitchel

Excellent customer service. On time repair. Quick and efficient work. The best in SB.

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Ann Granaroli

I called Crocker and am very grateful that theywere able to fix my heater.Eric was the most helpful and knowledgeable technician.I would like to thank them for the great service.

via Google
Janice R

The technicians couldn’t have been nicer or more conscientious. The furnace problem was complex and Eric was very patient even though he thought it would be an easy fix. When the replacement motherboard proved to be a problem, Nathaniel …

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Suzan Garner

Crocker HVAC installed new furnaces, AC units, hot water heaters and smart controls in a large home we renovated 4 years ago. They recommended top-notch equipment and provided excellent & prompt service when needed. We highly recommend …

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Denise Daniels

Trevor is amazing! always is kind and explains everything so we can understand it. Excellent representative of your company!

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Yea Datsme

phenomenal.

via Google
Laure-Anne Bosselaar-Brown

Pat was professional, polite and efficient — thank you!

via Google
Robin Kneubuhl

Crocker is on time, on budget, technically superb, and has real persons answering the phone, who really listen and address your issues, with real time calendars in front of them. Their technicians are smart, professional, and totally top of…

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Byg D

Very accommodating, Nathaniel, Bryant, and the team ensure we at logmein are well taken care of.

via Google
Robert V

Crocker RHA installed 3 new ac & 3 new heating/airmoving systems in our 21 year old home during August of this year. Our experience with team Crocker could not have been better.The installing team was superb, follow-up and attention to …

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Brad Merritt

Prompt, professional and a first rate job. Jim is a real pleasure to work with.

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leon smith

The Crocker team did an outstanding job on installing our a/c system including but not limited to the original proposal by Jim Davis and the installation led by Scott.

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Lynda Stuart

We are so lucky to have Crocker Heating and Air keeping us cool! Lynda Stuart

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Mark Carrillo

The best, most honest service I have ever had. For 30+ years. Even when they were "swamped" they have come out and handled problems for me. I could continue.

via Google
Jeff Carlson

Great company. Would recommend them to anyone who has a problem or is looking for regular maintenance on there equipment.

via Google
Winston BulldogRealtors

Twice now, these guys were able to quickly fix what another a/c heating tech told me wasn't fixable. I highly recommend them.

via Google
Kenneth C

Quick appointment, on time, professional work. Great service all around.

Rachel W

I am not finished with the job yet. Have to wait until the room has been taken apart and mold decontamination done. The new air con unit is presently set for July 24.

Thanks,

Rachel Watkins.

Angela Morgan

Quick and ready to send a service tech right away. This was important since our customers rely on cold products and our cooler was down.

via Google
Lynne Borderre

Always available and reliable!! Excellent service!!

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Hopkins C

Very Knowledgeable Technicians! George C. Hopkins Construction

Augustine Rada

Crocker went above and beyond to insure the work was performed in a timely manner, very much appreciated! Would reccomend them without hesitation to anyone seeking quality work at a very fair price.

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Matt LaBrie

Highly experienced, professional and friendly

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Mark Hacken

we have used Crocker for 10 years. Always reliable and helpful !

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Steve Patchen

Excellent Service technicians. On time, fast diagnosis and explanation of problem & solution options.

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Helmina Schenck

After the shock of having the compressor in my house air conditioner blow out on a repair visit, Crocker did everything possible to make me whole again. A new unit was installed in a timely fashion, everything was checked out and I now have…

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Leno, Sam & Pamela

Great customer service. Called for service and the tech came out the next day with all the filters he needed to complete the HVAC service call. He was knowledgeable, efficient and informative, and the office did a great job of follow up …

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Maurice Sourmany

Crocker Refrigeration gives the best advice, they are honest and they always do it right the first time. I have been using them for many, many years and have recommended them to many people.

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Brad Schuette

Joe from Crocker always does a great job!

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Dan Kehl

We use Crocker all the time for our emergency needs.

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Michelle Armstrong

I highly recommend Crocker Refrigeration as they have served us well for many years!! Crocker is responsive, dependable and will follow through. Thank you all for your continued service!

via Google
James B

Very good experience. Work was done 2 days after the bid. Pat was very knowledgeable and work was done accordingly. Would not hesitate to recommend to friends and family.

Jason Groman

Reliable, smart, & fast. Great folks to deal with.

via Google